By ordering a LeakBot (Leak Detection Device) via LeakBot USA Inc a Delaware USA Registered Agent Corporate Services Company (CSC) with its principal place of business located at 51 Little Fall Dr. Wilmington, DE 19808, you agree to the following Terms and Conditions. Please read them carefully – important terms are highlighted in bold.

PLEASE READ THE TERMS & CONDITIONS CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A TRIAL BY JURY.

These Terms and Conditions will apply to any contract between us for the order of a Device to you (Contract). If you do not accept these Terms & Conditions, you will not be able to order a LeakBot from our site. We suggest that you print a copy of these Terms & Conditions or save them to your computer for future reference. We may amend these Terms & Conditions from time to time. Every time you order a LeakBot from us, the Terms & Conditions in force at the time of your order will apply to the Contract between you and us.

The Contract

1. After you place an order, you will receive an email from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Acceptance will occur when you receive confirmation that a LeakBot has been dispatched (Dispatch Confirmation). The Contract between you and us will only be formed when the Dispatch Confirmation is sent.
2. If we are unable to supply you with a LeakBot, for example because it is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site(s), we will inform you of this and we will not process your order. If you have paid for a LeakBot rather than having one provided to you, we will refund you the full amount including any delivery costs charged as soon as possible.

3. The images of LeakBot on our site are for illustrative purposes only. LeakBot may vary slightly from those images. The packaging of LeakBot may vary from that shown on images on our site.

4. We may change LeakBot:
   1. to reflect changes in relevant laws and regulatory requirements; and/or
   2. to implement minor technical adjustments and improvements.
5. We may have to suspend the supply of LeakBots to:
   • deal with technical problems or make minor technical changes;
   • update LeakBot to reflect changes in relevant laws and regulatory requirements; and/or
   • make changes to LeakBot as requested by you or notified by us to you (see Paragraph 4).

Your right to end the Contract and refunds

6. If you have purchased a LeakBot you can always end the Contract if:

1. 1. LeakBot is faulty;
   2. We have told you about an error in the price or description of LeakBot and you do not wish to proceed;
   3. there is a risk that supply of the LeakBot may be significantly delayed because of events outside our control; or
   4. We have suspended supply of LeakBot for technical reasons, or we have notified you we are going to suspend supply for technical reasons; or

You will have 30 days from the day of delivery to reject the faulty or non-conforming LeakBot. During this 30-day period, you may choose to have LeakBot replaced. If LeakBot is still faulty or non-conforming after a replacement or replacement is not possible within a reasonable time and without significant inconvenience to you, you will be entitled to reject the LeakBot or to a price reduction.

Refunds

7. If you cancel your Contract we will:

a) where relevant, refund you the price you paid for the LeakBot. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the LeakBot if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
b) where relevant, refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of the LeakBot within 3-5 days at one cost but you choose to have the LeakBot delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
c) Subject to 7(a) and (b), reimburse all payments received as follows:

i. No more than 14 days after the day on which we were informed about your decision to cancel the Contract; or
ii. If you had already received LeakBot, 14 days after the day we receive back the LeakBot in a resalable condition (i.e. in original box and not tampered), and iii. Using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. If the payment method you used is not available for refunds we shall attempt to reimburse you by such lawful and appropriate mean as you may reasonably advise provided that such means are advised to us within the aforementioned 14 day period. We shall have no liability to refund you in any other circumstances.

8. If you have returned the LeakBot to us because it is faulty or mis-described, we will, if relevant, refund the price of the LeakBot in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us. Unless the LeakBot is faulty or not as described you will be responsible for the cost of returning the LeakBot to us.

Delivery

9. During the online order process, we will give you an estimated delivery date. We will deliver LeakBot as soon as reasonably possible and in any event within 30 days after the day on which we accept your order. Delivery of an order shall be completed when we deliver LeakBot to the address you gave us and the LeakBot will be your responsibility from that time.
10. Any delivery charges, where applicable, are as indicated to and accepted by you during the check-out process, before you confirm your order.
11. LeakBot will become your responsibility from the time we deliver it to the delivery address you give us during the check-out process.
12. If we fail to deliver LeakBot 30 days after the date of Dispatch Confirmation, you may cancel your order straight away and we’ll refund, if applicable, any sums you have paid to us for the cancelled LeakBot and its delivery.

Price of products and payment

  13. The price, if applicable, of a LeakBot will be as quoted on our site at the time you submit your order. Our prices include Sales Tax. We take all reasonable care to ensure that the price of  LeakBot is correct at the time when the relevant information was entered onto the system. If we discover an error in the price of LeakBot(s) you ordered, the following shall apply:

a. where LeakBot’s correct price is less than the price stated on our site, we will charge the lower amount when dispatching a LeakBot to you. However, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing, we do not have to provide LeakBot to you at the incorrect (lower) price; and
b. if LeakBot’s correct price is higher than the price stated on our site, we will contact you as soon as possible to inform you of this error and we will give you the option of continuing to purchase a LeakBot at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

1. 14. If the rate of Sales Tax changes between your order date and the date we supply the LeakBot, we will adjust the rate of Sales Tax that you pay (unless you have already paid for the LeakBot in full before the change in the rate of Sales Tax takes effect).
   15. You can only pay for the LeakBot using a valid bank card. You must pay for the LeakBot before we dispatch it.

LeakBot

1. 16. Subject to meeting the Installation Criteria (set out below), LeakBot detects leaks from 5 ml (less than a quarter of an ounce) per minute on the internal fresh water plumbing system in your main domestic property. Please be aware that LeakBot does not prevent leaks. The LeakBot alerts you in case of a water leak through an SMS, app notification or an e-mail (an “Alert”).

Installation Criteria: For LeakBot to successfully detect water leaks on the internal fresh water plumbing system, the following criteria need to be fulfilled:

• • LeakBot can only be installed inside a single family domestic house or bungalow.
  • LeakBot must be installed on the main water supply pipe inside the house, before the pipe branches off around the property.
  • LeakBot has to be installed between 0.3m and 0.5m (12-20 inches) along the pipe from the point where the mains water supply pipe enters the property; but if your main water supply pipe is a lead pipe, we advise that LeakBot be installed a minimum of 0.4m (16 inches) along the pipe from the point where the main water supply pipe enters the property.
  • The pipework before the install location must have any lagging / insulation removed.
  • On a horizontal internal mains water supply pipe, LeakBot must be installed above the pipe.
  • LeakBot needs to be installed on a mains water supply pipe where there is no heat source impacting the incoming water temperature and surrounding ambient air temperature.
  • LeakBot cannot be installed outside or in another building that is different to the main domestic property.
  • In any 24 hour period, LeakBot requires some water to flow through the internal fresh water plumbing system; but also a minimum of one 3-hour period where no water is used.
  • LeakBot must be registered and installed using the LeakBot app.

Please see LeakBot packaging and the associated insert that came with your device for full installation instructions.

PLEASE NOTE:
– LeakBot does not detect the following:

• • leaks that are not on the internal fresh water plumbing system
  • leaks that are on a closed system, for example on your central heating system or waste system
  • a new leak on your internal fresh water plumbing system if an existing leak has not been repaired
  • leaks on the main water supply pipe located before the point LeakBot has been installed
  • LeakBot requires a number of consecutive leak tests above 5ml / min before sending a low flow leak alert. When the device is first installed, any pre-existing leak will be alerted after 3 consecutive leak tests. If a leak develops some time after installation, a leak will be alerted after 6 consecutive leak tests.
  • LeakBot needs to see a difference in temperature between the incoming water temperature and surrounding ambient air temperature.
  • LeakBot needs to see a stable ambient air temperature.
  • Alerts relating to a continuous fast flow of water will only be triggered after 60 minutes in cases where LeakBot has not detected a pre-existing continuous low-flow leak.
  • We may adjust the calibration or sensitivity of LeakBot to account for certain installation environments and plumbing systems. We will inform you in writing by email in cases where the adjustment adversely affects LeakBot sensitivity to alert to a leak of 5 ml / min.

17. If LeakBot cannot / does not comply with the Installation Criteria, we reserve the right to deactivate LeakBot and offer you, if applicable, a refund of the price you have paid for the LeakBot.

Manufacturer warranty

18. LeakBot comes complete with a 1 year warranty. If anything does go wrong , we’ll happily replace your old LeakBot for a brand new one and cover any associated shipping costs. If you do need to return your LeakBot please call (833) 532–5268

General

19. We will not be liable or responsible for any failure to perform, or delay in performance (for example delivery) of our obligations under the Contract where this is caused by Event Outside Our Control, meaning any act or event beyond our reasonable control (including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster, failure of public or private telecommunications networks or impossibility of the use of public or private transport. If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms & Conditions, we will contact you as soon as reasonably possible to notify you and we will endeavour to provide you with a LeakBot as soon as reasonably possible. You may cancel the Contract if an Event Outside Our Control takes place and you no longer wish for us to provide a LeakBot.

20. LeakBot is only for domestic and private use. You agree not to use LeakBot outside of the United States or for any commercial, business or resale purposes. We will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

21. To the fullest extent permitted by applicable law, we are not responsible for the following:

1. 1. any costs, loss or damage that you suffer as a result of not using LeakBot in accordance with warranty documentation;
   2. any costs, loss or damage that you suffer as a result of LeakBot not being installed in accordance with the Installation Criteria;
   3. any costs, loss or damage that you suffer as a result of a problem caused by loss of connection with the relevant network;
   4. any costs, loss or damage that you suffer as a result of not receiving, reading or not acting upon an Alert;
   5. any costs, loss or damage that you suffer as a result of leaks that do not fall within the scope of LeakBot (as set out in Paragraph 16 above);
   6. any costs, loss or damage that you suffer as a result of your not complying with instructions provided at the time of registration of LeakBot;
   7. any costs relating to the identification and repair of a leak as a result of an Alert;
   8. any increase in your water bill;
   9. any costs, loss or damage you suffer as a result of you or anyone else altering the radio frequency allocations of your LeakBot controls;
   10. replacing the batteries for your LeakBot;
   11. any costs, loss or damage that you suffer as a result of:
       1. Your LeakBot not providing an Alert as a result of LeakBot being unclipped from the main water supply pipe, or
       2. Your LeakBot not containing batteries in working order and any subsequent damage to the LeakBot as a result of this;
   12. any costs, loss or damage that you suffer as a result of the internal water supply plumbing system in your property:
       1. being damaged (whether deliberately or accidentally),
       2. no longer being fit for its purpose (for whatever reason), or
       3. not complying with laws and regulations relating to plumbing systems; and
   13. following an Alert, the costs of any work carried out by you or persons not authorized by us in advance.

22. We may deactivate your LeakBot on 7 days’ notice in writing (including by e-mail) where you harass or use abusive or threatening behaviour towards our staff or where we have reasonable grounds to believe that LeakBot is being used for any commercial, business or resale purposes or otherwise in breach of these Terms & Conditions.

23. We may deactivate your LeakBot with immediate effect where we reasonably suspect fraud or suspect that you have exaggerated or deliberately given us incorrect information relating to this agreement. In this case, you are not entitled to a refund of the price you have paid for your LeakBot.

24. We may deactivate your LeakBot on a minimum of 7 days’ notice in writing (including by e-mail) if you receive a LeakBot free from your insurance provider and:

a. your policy of insurance with that insurer is cancelled or it expires; or
b. our arrangement with your insurance provider comes to an end.

If your insurance provider offered you a free (or discounted) repair(s) with your LeakBot, then following such deactivation you will no longer be entitled to receive such free (or discounted) repair(s). To the extent we are legally able to do so, we will contact you prior to any disconnection under this Paragraph and provide you with the option to continue to receive the benefit of the LeakBot under a separate service plan to be paid for by you.

25. If you received your LeakBot free from your insurance provider you must only install the LeakBot at the property which is insured with that insurance provider. If you move to a new house and stay with the insurance provider through whom you obtained the LeakBot you:

1. 1. may install the LeakBot in your new home in accordance with the Installation Criteria set out in paragraph 16 above; and
   2. should inform us of the change of address by contacting us at help.us@leakbotsupport.com.

26. If you have purchased the LeakBot directly from us and you install it in a premises which you do not occupy, you must make the occupant aware of the presence of the LeakBot.

27. We may update the software in your LeakBot remotely from time-to-time and without notifying you in advance. Any updates will be to improve the effectiveness, security and / or the performance of the LeakBot. Notwithstanding any such updates, the LeakBot will continue to have substantially the same basic functionality as when you purchased it.

28. Any and all intellectual property rights in the LeakBot belong to us.

29. You agree not to

1. 1. decompile, disassemble, reverse engineer or otherwise attempt to obtain or perceive the source code from which any software component of the LeakBot is compiled or interpreted, and you acknowledge that you have no right to obtain or use such code; or
   2. create any derivative product from the LeakBot or source code; save only for acts that are expressly permitted as a result of mandatory provisions of applicable law.

30. We will also collect data that relates to your water use from your LeakBot from time-to-time to provide you with an Alert. Where LeakBot Limited processes personal data, this will be done in line with its privacy policy which can be found at https://leakbot.io/privacy-policy/.

31. We may transfer our rights and obligations under these Terms & Conditions to another organization. We will always notify you in writing if this happens and this will not affect your rights or our obligations under this Contract.

32. You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

33. This agreement does not give rise to any rights that may be exercised by or enforced on behalf of third parties or those not directly bound by this agreement.

34. Each of the paragraphs of these Terms & Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

35. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

36. If you have any questions or complaints, please call us at (833) 532–5268 or email us at help.us@leakbotsupport.com.

37. These Terms & Conditions are governed by the laws of the State of Washington, exclusive of its choice of law principles.

38. To the fullest extent permitted by applicable law, (1) you agree that LeakBot USA Inc and its Affiliates (meaning their respective parents, affiliated companies, successors or assigns), and any Representatives (meaning approved technicians, managers, officers, directors, employees, agents, insurers, contractors and similar parties acting on its behalf of LeakBot USA Inc or its Affiliates) shall not be liable to you or anyone else for: (a) any actual losses or direct damages that exceed $10,000 relating to any repairs performed by or on behalf of LeakBot USA Inc or services provided hereunder giving rise to such loss or damage; or (b) any amount of any form of indirect, special, punitive, incidental or consequential losses or damages, damages based on anticipated or lost profits, wages, or revenues, or damages based on diminution in value or a multiple of earnings, including those caused by any fault, failure, delay or defect in providing any repairs performed by or on behalf of LeakBot USA

Arbitration or Trial

39. YOU AND LEAKBOT USA INC AGREE TO RESOLVE DISPUTES BY BINDING ARBITRATION as follows:

1. 1. ANY DISPUTE THAT ARISES OUT OF OR RELATES TO THIS AGREEMENT OR FROM ANY OTHER AGREEMENT BETWEEN US, OR SERVICES OR BENEFITS YOU RECEIVE OR CLAIM TO BE OWED FROM LEAKBOT USA INC, MAY BE RESOLVED BY ARBITRATION; PROVIDED EACH PARTY MUTUALLY AGREES TO ARBITRATION.
   2. In the event either Party does not agree to arbitration, any dispute arising out of or related to this Agreement shall be resolved by a trial court in a court of general jurisdiction. Either party may demand a trial by jury.
   3. LeakBot USA Inc and You agree that the venue for any arbitration or trial as referred to above shall be in the county in which the covered person lives at the time the arbitration or trial is first requested, unless said county is located outside the state of Washington in which case the venue shall be in the county and state where the covered person resided when the policy was first issued.
   4. If LeakBot USA Inc and You agree to arbitrate the disagreement, arbitration will take place by each side mutually agreeing to a single arbitrator. If we and the covered person cannot agree on a single arbitrator within thirty (30) days of the date of the request for arbitration, a judge of the county which has venue over the matter shall appoint the single arbitrator.
   5. The written decision of the single arbitrator will determine the issues. We will pay the expense of the single arbitrator. However, attorney’s fees and all other fees including, but not limited to, fees paid to medical and other expert or non-expert witnesses will not be considered arbitration expenses and are to be paid by the party incurring them.
      The arbitration award shall be binding and may be entered as a judgment in the court of general jurisdiction in the county having venue as defined herein.

LeakBot Mobile App 

PLEASE READ THESE LICENSE TERMS CAREFULLY 

BY INSTALLING THE LEAKBOT APP YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS PLEASE DO NOT INSTALL THE APP. 

PART 1 – USE OF APP 

Who we are and what this agreement does 

We LeakBot Limited, 6th Floor, 60 Gracechurch Street, London EC3V 0HR (registered in England with number 08442778, VAT No: GB438387165) license you to use:

• LeakBot mobile application software (App) and any updates or supplements to it.
• The related online or electronic documentation (Documentation)
• The service you connect to via the App and the content we provide to you through it (Service).

as permitted in these terms.

Play Store / App Store’s terms also apply 

The ways in which you can use the App and Documentation may also be controlled by the Google Play Store or Apple App Store rules and policies

(https://www.apple.com/uk/legal/internet-services/terms/site.html and

https://play.google.com/intl/en-GB_us/about/play-terms/index.html) and Google Play Store or Apple App Store’s rules and policies will apply instead of these terms where there are differences between the two. Downloading the App will only be available on supported devices as mandated by Play Store and Apple App Store.

Support for the App and how to tell us about problems 

Support. If you want to learn more about the App or the Service or have any problems using them please take a look at our support resources at www.leakbot.io.

Contacting us (including with complaints). If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at support@leakbot.io.

UPDATE TO THE APP AND CHANGES TO THE SERVICE 

From time to time we may automatically update the App and change the Service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons.

If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.

IF SOMEONE ELSE OWNS THE PHONE OR DEVICE YOU ARE USING

If you download the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

WE WILL COLLECT TECHNICAL DATA ABOUT YOUR DEVICE 

When you use the App, we will collect and use technical information about how you use the App and the devices you use the App on to improve our products and provide any Services to you.

WE COLLECT LOCATION DATA WHEN YOU REGISTER AND INSTALL YOUR DEVICE 

When you register and install your LeakBot using either an iOS or Android device, we ask your permission to access your location data to help us look up your address and connect LeakBot to your Wi-Fi. Once the registration and installation process is completed, we will not collect your location data any further. You can update your preferences at any time in

your device settings to prevent the App from collecting your location data. However, if you do not provide permission during the registration and installation process you may not be able to receive some or all of the Services.

WE ARE NOT RESPONSIBLE FOR OTHER WEBSITES YOU LINK TO 

The App or any Service may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).

You will need to make your own independent judgment about whether to use any such independent sites, including whether to buy any products or services offered by them.

LICENSE RESTRICTIONS 

You agree that you will:

• not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us;
• not copy the App, Documentation or Services, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
• not translate, merge, adapt, vary, alter or modify, the whole or any part of the App, Documentation or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on devices as permitted in these terms;
• not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App to obtain the information necessary to create an independent program that can be operated with the App or with another program

(Permitted Objective), and provided that the information obtained by you during such activities:

○ is not disclosed or communicated without the Licensor’s prior written consent to any third party to whom it is not necessary to disclose or communicate it in order to achieve the Permitted Objective; and

○ is not used to create any software that is substantially similar in its expression to the App;

○ is kept secure; and

○ is used only for the Permitted Objective;

• comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or any Service.

ACCEPTABLE USE RESTRICTIONS 

You must:

• not use the App or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, any Service or any operating system;
• not infringe our intellectual property rights or those of any third party in relation to your use of the App or any Service (to the extent that such use is not licensed by these terms);
• not use the App or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users; and
• not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.

INTELLECTUAL PROPERTY RIGHTS 

All intellectual property rights in the App, the Documentation and the Services throughout the world belong to us (or our licensors) and the rights in the App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, the Documentation or the Services other than the right to use them in accordance with these terms.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU 

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

When we are liable for damage to your property. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Limitations to the App and the Services. The App and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Services (as described on the appstore site and in the Documentation) meet your requirements.

We are not responsible for events outside our control. If our provision of the Services or support for the App or the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received.

WE MAY END YOUR RIGHTS TO USE THE APP AND THE SERVICES IF YOU BREAK THESE TERMS (OR WE CAN DEACTIVATE YOUR DEVICE) 

We may end your rights to use the App and Services at any time by contacting you if you have broken these terms in a serious way or if we have deactivated your LeakBot device pursuant these Terms and Conditions. If what you have done can be put right we will give you a reasonable opportunity to do so.

If we end your rights to use the App and Services:

• You must stop all activities authorized by these terms, including your use of the App and any Services.
• You must delete or remove the App from all devices in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.

PART 2 – USE OF LEAKBOT DEVICE 

1. We may end your rights to use the App and Services at any time by contacting you if you have broken these terms in a serious way or if we have deactivated your LeakBot device pursuant these Terms and Conditions. If what you have done can be put right we will give you a reasonable opportunity to do so.

PART 3 – EXTRA TERMS FOR CUSTOMERS WHO ACQUIRED DEVICES FROM NON-AUTHORIZED PARTIES 

LeakBot Limited sells and distributes LeakBot from its website and through authorized partners e.g. insurance companies. Only devices obtained through these channels are automatically entitled to receive Alerts.

If you have acquired a LeakBot through any other channel (for example, you acquired it on Ebay or it is second-hand’) you are not automatically entitled to receive Alerts. We may permit you to register a LeakBot and to continue to receive the Alerts for a limited period of time.

We may, at any time, contact you and provide you with the option to continue to receive the benefit of the LeakBot under a new service plan to be paid for by you. If you decline this option we may deactivate your LeakBot on a minimum of 7 days’ notice in writing (including by e-mail).

LeakBot Limited only sells and distributes LeakBot in countries and states where the device has been tested and has been proven to work. If you have not obtained the LeakBot through one of our authorized channels we cannot guarantee the LeakBot will operate correctly where you live.

Version: July 2023